Support & Help Center

LexDraft is an AI-powered legal document drafting tool for Microsoft Word. It allows you to create professional legal documents like NDAs, employment agreements, service agreements, and more in minutes.

LexDraft offers three pricing tiers:

• Free: 2,000 words/month
• Professional: $99/month - unlimited words
• Enterprise: $199/month - unlimited words + priority support

Yes! All new users get a free tier with 2,000 words per month, no credit card required. You can upgrade to a paid plan anytime to get unlimited access.

Yes, you need a valid Microsoft 365 account or Microsoft Word Online access to use LexDraft. LexDraft works with Word 2016 or later on desktop and Microsoft Word Online.

LexDraft is installed from the Microsoft AppSource marketplace. Search for LexDraft, click "Get," and follow the prompts to add it to your Word account. The installation is instant and no additional software is needed.

Try restarting Microsoft Word. If the issue persists, clear your browser cache (for Word Online), disable and re-enable the add-in in Word settings, or reinstall from the marketplace.

LexDraft works with Microsoft Word 2016 or later on Windows and Mac, as well as Microsoft Word Online. Check our documentation for detailed system requirements.

Currently, LexDraft is available for desktop Word and Word Online. Mobile support is on our roadmap for future releases.

Yes, absolutely! Generated documents are standard Word files that you can edit freely. You can modify any section, add notes, or customize as needed.

We offer templates for NDAs, employment agreements, service agreements, lease agreements, partnership agreements, consulting agreements, and more. Visit our templates page for the complete list.

Most documents are generated within 15-30 seconds depending on complexity and your internet connection. Complex documents with many sections may take slightly longer.

Yes, you can save customized templates to your library and reuse them for multiple documents. This saves time when creating similar agreements.

Yes, all LexDraft templates are professionally drafted and legally sound. However, for complex or high-value agreements, we recommend having a qualified attorney review the document before signing.

Yes, we use enterprise-grade encryption for all data transmission. Your documents are processed securely and not stored on our servers longer than necessary for generation.

Your documents stay in your Microsoft Word account. We only access them temporarily during generation and don't store them after the process is complete. You maintain full ownership of your documents.

Yes, LexDraft uses secure encryption and processing. However, for highly sensitive legal matters, you may want to consult with your legal counsel about data handling procedures.

You can upgrade from your LexDraft account settings anytime. Simply select your desired plan (Professional or Enterprise) and follow the checkout process. Changes are effective immediately.

On the free tier, you'll receive a notification when approaching your 2,000 word limit. You can upgrade to continue using LexDraft or wait until your limit resets the following month.

Yes, you can cancel your subscription anytime from your account settings. You'll retain access until the end of your billing period.

We offer a 30-day money-back guarantee for new subscribers. Contact support@lexdraft.ai if you're not satisfied with your purchase.